Indian Bank Customer Care Number

INDIAN BANK CUSTOMER CARE NUMBERS

Toll Free Number(s)

180042500000 (National Helpline No.)

All India Number(s)

04428134300 (General Queries)
04425279978 (For Customer Complaints)
04425279979(Another No. For Customer Complaints)

For reporting Unauthorised Electronic transactions

Customers can send SMS
BLOCK to 09231000001 or 09289592895
To block further transactions through digital channels (Debit card, Net Banking, Mobile Banking and UPI)

Balance Check

8108781085 (Missed Call- Balance Statement)
9289592895 (Missed Call- Balance Statement)

Credit Card Services

04425220903 (Credit Card Center)

E-Mail Support

customercomplaints@indianbank.co.in (For Complaints)
ebanking@indianbank.co.in (For Mobile Banking)
indmail@indianbank.co.in (General Info)

Block - Lost ATM Card

To block the lost ATM Card, Contact 1800 425 00 000 or can also Block the Cards using Internet Banking & App.

Internet Banking: Value Added Service > Debit Card Services > Debit Card Hot-listing
Through App: Cards Menu

Or can send the request at atmhotlist@indianbank.co.in / hoatmmonitoring@indianbank.co.in

Through SMS

To block credit card – SMS BLOCK CC To 56767 (For registered Mobile No.)
For Registering complaint by SMS – Send SMS to 56677 by typing COMPLAINT
To blocking all digital platform – SMS BLOCK To 92895 92895 (For registered Mobile No.)
Block Digital Transactions – BLOCK to 9231000001 or 9289592895

SMS Banking

Type in key-words and send it to 9444394443

For Balance Enquiry
Last 3 transactions
Issued/Deposited cheque Status Enquiry

Code	Description	SMS Format
BALAVL	Balance Enquiry	BALAVL <Ac no> <MPIN>
LATRAN	Last 3 Transaction	LATRAN <Ano> <MPIN> LATRAN <MPIN> For default account
CHQSTS	Issued Cheque status Enquiry	CHQSTS <chq no> <Ac no> <MPIN> CHQSTS <chq no> <MPIN> For default account
DCHSTS	Deposited Cheque Status Enquiry	DCHSTS <chq no> <Ac no> <MPIN> DCHSTS <chq no> <MPIN> For default account
CHGPIN	Change Mobile Banking PIN	CHGPIN <New MPIN> <OMPIN>
HELP	Help on How to Use	HELP <Code> <MPIN>

Department Wise Email Id's

Department	Email
Head Office Departments
Head office	indmail@indianbank.co.in
Accounts department	hoaccounts@indianbank.co.in tds@indianbank.co.in, gst@indianbank.co.in
Bank assurance centre	basc@indianbank.co.in
Banking operations department	hobod@indianbank.co.in
Board department	ibboard@indianbank.co.in boardsect@indian-bank.com
Branch expansion cell	hobec@indianbank.co.in
Cell for govt transactions	hocgt@indianbank.co.in
Cmd secretariat	cmdsec@indian-bank.com customerfirst.cmd@indianbank.co.in
Compliance department	hocompliance@indianbank.co.in
Corporate communications dept	hoccd@indianbank.co.in
Credit card centre	creditcard@indianbank.co.in
Credit monitoring cell	creditmonitoring@indianbank.co.in
Customer service cell	ibhocustomerservice@indianbank.co.in
Development department	hodevelopment@indianbank.co.in
Ed secretariat	edsect@indianbank.com ed2sect@indianbank.com
Expenditure department	hoexpenditure@indianbank.co.in
Hrm department	hohrm@indianbank.co.in
Ind retail vertical	hopbd@indianbank.co.in
Information systems security cell [ISSC)	issc@indianbank.co.in
Inspection department	hoinspection@indianbank.co.in
International division	hoid@indianbank.co.in
Investors service cell	investors@indianbank.co.in
Marketing department	indianbank@indianbank.co.in
Legal department	holegal@indianbank.co.in
Mis department	homis@indianbank.co.in
New initiatives department	ibhobdfp@indianbank.co.in
O & M department	oandm@indianbank.co.in
Official language cell	hoolc@indianbank.co.in
Planning department	planning@indianbank.co.in
Recovery department	horecovery@indianbank.co.in
Risk management dept	riskman@indianbank.co.in creditrisk@indianbank.co.in oprisk@indianbank.co.in
RTGS cell	rtgscell@indianbank.co.in rtgs@indian-bank.com
Rural banking department	horbd@indianbank.co.in
Security department	hosecurity@indianbank.co.in
Small & medium enterprises dev dept	hosmed.policy@indianbank.co.in
Technology management department [tmd)	indmail@indianbank.co.in
Tmd – atm card hot listing	atmhotlist@indianbank.co.in
Vigilance department	hovigilance@indianbank.co.in
Treasury branch	treasury@indianbank.co.in
Executives
Ms.Padmaja Chunduru MD & CEO	cmdsec@indianbank.co.in
Shri M K Bhattacharya Executive Director	edmkbsect@indianbank.co.in
Shri Shenoy Vishwanath V Executive Director	edsect@indianbank.co.in
Shri. Uday Bhaskara Reddy K GM(RMD/ISSD)/CRO	uday@indianbank.co.in
Shri. Nagarajan M GM(RBD/FI)	nagarajan.m@indianbank.co.in
Shri. Chezhian S G.M.(CMC)	chezhian.s@indianbank.co.in
Shri. Venkatesa Perumal P FGM(Kolkata)	venkates.p@indianbank.co.in
Shri. Karthikeyan M FGM(New Delhi)	karthikeyan.m@indianbank.co.in
Shri. ChandraReddy K FGM(Chennai)	chandrareddy.k@indianbank.co.in
Shri. Balasubramanian R GM(OSD/Recovery)	balasubramanian.r@indianbank.co.in
Shri. Ravi S GM (ITD)	ravi.s@indianbank.co.in
Shri. Rengarajan S GM(DBD)	rengarajan.s@indianbank.co.in
Shri. Devaraj D GM(RA&D/ Marketing/ CCD)	devaraj.d@indianbank.co.in
Shri. Krishnan P A GM(ACCOUNTS)/CFO	p.akrishnan@indianbank.co.in
Shri. Sandeep Kumar Gupta FGM(Mumbai)	sandeep.gupta@indianbank.co.in
Shri. Paresh Chandra Dash GM(HRM/HRD)	paresh.dash@indianbank.co.in
Shri. V S Narayanan GM(Corporate Credit)	narayanan.v@indianbank.co.in
Ms. Zaphia Fareed Thottathu Kudiyi F.G.M.(Coimbatore)	zaphia.fareed@indianbank.co.in
Shri. Mahendra G G.M.(RA&L)	mahendra.g@indianbank.co.in
Shri. Sudhakara Rao K S G.M.(MSME)	sudhakar.rao@indianbank.co.in
Shri. Bharathi C F.G.M.(Hyderabad)	bharathi.chelliah@indianbank.co.in
Shri Mahesh Kumar Bajaj GM (IMO)	mahesh.bajaj@indianbank.co.in
Foreign Branches
Colombo	ibcol@sltnet.lk colombo@indianbank.co.in
Singapore	indbksg@indianbank.sg
Jaffna	ibjaffna@sltnet.lk
Zonal Offices
Ahmedabad	zoahmedabad@indianbank.co.in
Bangalore	zobangalore@indianbank.co.in
Bhubaneshwar	N/A
Chennai North	zochennainorth@indianbank.co.in
Chennai South	zochennaisouth@indianbank.co.in
Chittoor	zochittoor@indianbank.co.in
Chandigarh	zochandigarh@indianbank.co.in
Coimbatore	zocoimbatore@indianbank.co.in
Cuddalore	zocuddalore@indianbank.co.in
Dharmapuri	zodharmapuri@indianbank.co.in
Ernakulam	zoernakulam@indianbank.co.in
Ghaziabad	zoghaziabad@indianbank.co.in
Guwahati	zoguwahati@indianbank.co.in
Hubli	zmhubli@indianbank.co.in
Hyderabad	zohyderabad@indianbank.co.in
Kancheepuram	zokancheepuram@indianbank.co.in
Karnal	zokarnal@indianbank.co.in
Kumbakonam	zokumbakonam@indianbank.co.in
Kolkata	zokolkata@indianbank.co.in
Lucknow	zolucknow@indianbank.co.in
Madurai	zomadurai@indianbank.co.in
Mumbai	zomumbai@indianbank.co.in
New Delhi	zonewdelhi@indianbank.co.in
Patna	zopatna@indianbank.co.in
Pondicherry	zopuduchery@indianbank.co.in
Pune	zopune@indianbank.co.in
Salem	zosalem@indianbank.co.in
Thiruvananthapuram	zothiruvananthapuram@indianbank.co.in
Trichy	zotrichy@indianbank.co.in
Tirunelveli	zotirunelveli@indianbank.co.in
Vellore	zovellore@indianbank.co.in
Vijayawada	zovijayawada@indianbank.co.in
Vishakapatnam	zovisakhapatnam@indianbank.co.in